Why does my hotel smell like sewage?Hotel Exterior neon sign

Hotels often suffer from sewage odour. It’s a common issue that unfortunately plagues some of the finest hotels in the world.

Sewer smell is preventable and avoidable when you understand the facts behind it. Whether you are planning a new building or rectifying an existing issue, we have the solution to eradicate the concern. Dyteqta is expert in solving sewage smells in public buildings. We discretely identify why and where the smell is coming from, and more importantly we expertly advise on how to eradicate the smell for good.

Why does the sewage smell in hotels occur?

More often than not, it’s a simple design flaw that has been overlooked as it doesn’t fall into a building code violation. The plumbing codes the world over have been updated but the mathematics behind them are based on low-rise buildings of 10 floors or less. For a facility of over 20 storeys the plumbing design is more than likely unable to completely cope with its volume of usage.

Wait, does that mean we have to rip out pipes or endure messy, expensive construction to rectify?

Absolutely not. If you’re building a new hotel, we’d like to bend your ear and help with your design plan before a problem occurs. However, if you have an existing hotel that is plagued with complaints about smell, we’re your best friend. Our after-construction product, is a simple add-on installation to the top of existing pipework. It sends down the pipe a silent, sonar wave. The sonar waves identify vulnerabilities in the drainage system. These vulnerabilities are what is responsible for the sewer smell escaping into the public space. This wave is monitored on a web-based page, accessible (for reporting) by you or your superintendent. The web page also sends a trigger text whenever a problem is identified.

How else can this help?

This can detect blockages in your drainage system long before a backup may occur, saving a hotel from the mess and expense–and loss of reputation–associated with blockages, flooding and extreme smell situations. Most blockages can be attended to by your internal staff with guests completely unaware.

Is it expensive? Does it take long to install?

No and no. We survey the site and determine the causes, the requirements for rectifying and the time frame for installation. The quote and the installation time frame will depend on the following factors:

  • How many floors are there in your hotel
  • How many drainage stacks are existing in the building
  • If you have an onsite superintendent, or will require external monitoring support
  • The ease of access to the top of your drain pipes. Do you have a plant room? Do your pipes have exits through the roof of your building? We require access to the top of your drain pipes
  • The seriousness of time frame (i.e. has your hotel been put on notice by a health authority or agency?)

Will this help with my green rating and eco status?

Absolutely. Whilst some hotels will choose to approach our solution swiftly and discreetly, other hotels may relish the opportunity to announce that they have upgraded their existing plumbing to meet a higher green health standard. The choice is entirely up to you. We will happily supply you with documentation to prove that you have improved your hotel through our solution. However, we will never refer to your Dyteqta installation without your expressed permission in advance.

This is an unbudgeted expense. How do I justify the cost? Do you offer payment plans?

Sewer smell isn’t just an annoyance. It’s also a health risk. Sewer gases make people ill. Sewer gas smell is also an indicator that plumbing blockages may be occurring, which if ignored will cause flooding. Can you risk either? More importantly, can your insurer?

Many insurance providers will offer a discount for proactively addressing the issue. Insurers may even reimburse you for the costs of the installation.

It also comes down to reputation. Who returns to or recommends a hotel that smells? And yes, we offer payment plans. We’re not expensive, but if it’s unbudgeted, we are flexible to help you find a way to cover the cost.

How will I know it’s working?

Our sonar software is very simple to use and easy to track. You don’t ever have to look at it as the software will automatically alert you to problems, but if you so wanted to ‘log in’ and see how many problems you’ve had, you can track and document them efficiently.

Most importantly, the smell will no longer be an issue.

Ready to discuss further? Let’s have a discreet discussion today. Contact us.